The Process

Welcome to Reflection Surf Co., where your ultimate surfing and paddle boarding experience begins! Here's a step-by-step guide on how we operate to ensure you find the perfect surfboard or paddle board:

1. Schedule an Appointment: Contact us by phone (call or text) to set up an appointment. This allows us to dedicate our time solely to you, ensuring a personalized and focused shopping experience.

2. Visit the Shop: Arrive at the scheduled time and one of our friendly team members meet you there to provide you with access to the board room, where a wide array of surfboards and paddle boards await your exploration.

3. No Pressure Environment: At Reflection Surf Co, we prioritize your comfort and satisfaction. Expect a relaxed and no-pressure atmosphere while you browse through our selection of boards and accessories. Our knowledgeable staff is available to offer guidance and assistance if needed, but the choice is entirely yours!

4. Tailored Selection Process: Should you require assistance in selecting your next board, our team is here to help. We'll listen to your preferences, surfing style, and skill level to recommend the most suitable options from our inventory.

5. Extensive Network: If you don't find what you're looking for in our shop, no worries! We have an extensive network of skilled shapers and connections with other surf shops. We'll leverage these relationships to locate or customize the perfect board that aligns with your specific needs and preferences. 

6. Commitment to Your Satisfaction: Your satisfaction is our priority. We'll go above and beyond to ensure you leave our shop with the ideal surfboard or paddle board, even if it means sourcing it through our network or customizing one just for you. 

7. Follow-Up and Support: After your purchase, we're still here for you. Feel free to reach out with any follow-up questions, maintenance tips, or further assistance. We're committed to fostering a lasting relationship beyond your initial visit.

At Reflection Surf Co, we're dedicated to providing a personalized and seamless experience to every surfer that walks through our doors. Our commitment to quality, expertise, and customer satisfaction sets us apart, ensuring you find the perfect board for your surfing and paddling boarding adventures.